
Damp Problems Linked To Existing Insulation
Older cavity wall insulation can absorb moisture and transfer it through to internal wall surfaces.
Common Signs
- Damp Patches
- Mould Growth
- Peeling Wallpaper
- +1 more


If your cavity wall insulation has failed, we specialise in removing your old insulation system, across Wales and the South of England.
Get Started
Complete our quick form and we'll arrange your free, no-obligation inspection to assess your property and recommend the right solution.
Inspection Before Extraction. If Your Problem Isn't Cavity Insulation, We'll Tell You.
We don't assume extraction is needed - and we won't sell you a service you don't need.
We identify the actual cause of damp or cold walls before recommending any work. Sometimes the issue isn't cavity insulation at all.
Mechanical vacuum extraction carried out from outside your property. No internal disruption.
If requested, we can discuss EPS bonded bead re-insulation after extraction, which comes with a 25-year guarantee.
Accredited & Trusted

Inspection Evidence
Moisture, slumping, bridging, and degraded cavity insulation are often not detectable from the surface alone. Inspection-scope evidence helps determine the appropriate remedial approach.
Damp, cold walls, mould, or staining can have several causes. During an inspection, our surveyors look for signs that existing cavity wall insulation may be contributing to the issue.

Older cavity wall insulation can absorb moisture and transfer it through to internal wall surfaces.
Common Signs

Poor installation can leave gaps, bridging or uneven coverage that affects long-term performance.
Common Signs

Slumped or degraded insulation may leave parts of the wall underperforming and noticeably colder, creating mould.
Common Signs

Wet insulation in the cavity can erode your wall ties, causing them to expand and create lateral cracking in your render and/or mortar joints.
Common Signs
Our surveyors can inspect the cavity, check the likely cause, and explain whether removal, repair, refill, or further remedial work is the right next step.
Extraction not only removes failed insulation, it gives a clear view of the cavity condition behind the walls.
Refill options, including EPS bonded bead insulation, can be installed where appropriate.
Following extraction, we provide a photographic cavity condition report so you have a clearer understanding of what's happening behind the brickwork.
This helps you make informed decisions before proceeding with refill insulation or additional remedial work.
Get expert guidance with a free, no-obligation cavity inspection.
We inspect your property to identify the existing fill type, assess moisture levels, and determine whether extraction is the right course of action.
After your inspection, one of our friendly advisors will give you a call to discuss the findings, explain your clear quote, and talk you through what happens next. There is no obligation to proceed.
We remove failed material with specialist vacuum equipment. The report will provide clarity on the cavity's condition post-extraction.
You receive full completion records, including guarantees and warranties.

Document
Post-Extraction Findings Report
Your Cavity Condition Report Helps Determine The Next Step
Once extraction is complete, we assess the exposed cavity to determine whether re-insulation is appropriate or whether further remedial work should be considered first.
Inspection findings help determine whether the cavity is suitable for refill insulation.
We assess signs of moisture transfer, debris, bridging and historic installation issues.
Recommendations are based on cavity condition, ventilation and overall property exposure.
Where required, we may recommend additional remedial measures before or after re-insulation.
Some properties might need a bit more work before they can be re-insulated, like fixing masonry, improving ventilation, or clearing cavities. Since CRS Energy also handles damp remediation, ventilation, and insulation work, we take a look at the overall condition of the property instead of just suggesting one fix by default.
Modern Re-Insulation Systems
After failed insulation has been removed, some homes may be suitable for a modern bonded-bead refill. Where appropriate, this can help improve warmth, reduce gaps in the cavity and provide a water-repellent insulation system.
Bonded EPS beads are designed to flow through the cavity before bonding together.
Modern bonded-bead systems are designed to resist moisture movement in suitable cavity walls.
Where the property is suitable, reinsulation can help restore the purpose of the cavity wall system.
We don't assume extraction is needed. Our inspection determines the root cause first. If the problem is not related to cavity insulation, we'll tell you. All extraction and re-fill work is carried out under PAS 2030 with independent guarantees.
We're proud to help South Wales homeowners protect the property they live in every day. Here is what some of our customers have shared after working with us.
“We had cavity wall insulation done which has made a big difference to our house. Our rooms were cold and we had some mould in corners of the rooms. Since having it done there hasn't been any. House warms up quicker and stays warmer longer. So glad we had it done and it was quick and easy. CRS were lovely and I would recommend them to anyone.”
“This company carried out the work on our house for a Welsh government grant scheme, the work was carried out between July and September for a new boiler and internal wall and cavity wall insulation. Every one of the workers in the different teams, including the plumbers, electricians, insulation team, carpenters, plasterers, and the painter were all very polite, friendly and respectful of our property. We would highly recommend them.”
“I cannot praise this company too highly. From first contact to completion of the work the whole experience was perfect. People turned up when they were supposed to and were all friendly, good-humoured and respectful, and they knew what they were doing. All three teams that carried out the work were well coordinated and efficient. And they all cleared up after them! Great coordination between the office and the survey and work teams.”
Every review above is published on our public Google or Trustpilot profile, or was sent to us directly by the customer, as marked on each card. View On Google or View On Trustpilot.
Transparent Pricing
No guesswork. No off-the-shelf packages. We measure, assess, and quote based on your home's actual floor area and construction type - so you only pay for what's needed.
Floor area (m²)
The primary measure - total heated floor space determines the scope of works.
Insulation type
Cavity wall, loft, internal wall, room-in-roof - each has a different material and labour rate.
Construction type
Cavity, solid brick, timber frame - affects product choice and install method.
How It Works
Get in touch and we'll arrange a visit. We'll measure up, assess your property and give you a clear, itemised quote - calculated on your actual floor area.
Speak to a surveyor directly - no sales pitch, no obligation.
£ Finance
Monthly payment options are available for cavity insulation extraction and reinstatement projects, provided through our partner Ideal4Finance, with 0% finance available on selected agreements.

Choose a term that suits your household, see the full agreement before you commit, and pay a fixed monthly repayment for the length of the term.
Finance is a regulated credit agreement arranged through Ideal4Finance. You apply directly, the agreement is subject to status, and you'll see the full terms, including the total amount repayable, before you sign anything.
Spread the cost over an agreed term with a fixed monthly repayment.
Every agreement shows the complete cost and term before you commit.
Finance is a payment option, not a requirement. You can pay for your installation without it.
Enter your postcode below to check your eligibility and explore finance options for your installation.
Complete the form and we'll arrange your free, no-obligation quotation. Or call 01656 338507.
A written cavity wall inspection report is available from £99 on request, not required for a quotation.
Complete Remedial Solutions (CRS) Ltd, trading as CRS Energy, is an Introducer Appointed Representative of Ideal Sales Solutions Ltd, t/a Ideal4Finance. Ideal Sales Solutions Ltd is a credit broker and not a lender (FRN 703401). Finance available subject to status. The rate offered is always provisional and will depend upon your personal circumstances, the loan amount and the term.
There are risks involved in taking out a loan and you should ensure you can make all payments on time and in full; failure to do so can lead to financial difficulties and have a negative impact on your credit score.