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MCS-certified air source heat pump installed on a UK social-housing property
CRS Energy

Social Housing, Off-Gas & Framework Delivery

Heat Pump Retrofit Programmes

MCS-certified air source heat pump delivery for social and off-gas stock, heat-loss designed, commissioned and documented as a coordinated retrofit measure.

  • MCS Certified
  • Heat-Loss Designed
  • Off-Gas Specialist
  • Framework-Ready
  • Insurance-Backed

B2B Enquiry

Request A Feasibility Assessment

For commercial, social-housing and framework enquiries. We'll respond from the commercial team.

MCS Certified, Framework-Ready, Insurance-Backed

NAPIT RegisteredMCS CertifiedInstallation Assurance AuthorityKiwaProudly Employee OwnedGas Safe RegisterTrustMark Government Endorsed QualityHIES Home Insulation and Energy Systems Quality Assured Contractors SchemeKiwa Assessed Approved InstallerBFC Approved Competent PersonsNAPIT RegisteredMCS CertifiedInstallation Assurance AuthorityKiwaProudly Employee OwnedGas Safe RegisterTrustMark Government Endorsed QualityHIES Home Insulation and Energy Systems Quality Assured Contractors SchemeKiwa Assessed Approved InstallerBFC Approved Competent Persons

Who We Work With

Sectors We Deliver Into

Heat pump retrofit delivered for buyers who need framework-grade quality, heat-loss design and reporting, not a homeowner-style brochure.

Councils

Decarbonisation and off-gas programmes across social-housing and operational stock. Framework delivery with heat-loss design and KPI reporting.

Housing Associations

Portfolio heat pump rollout across social-housing stock, with resident comms support, emitter upgrades and completion reporting.

Facilities Management

Coordinated heating upgrades across managed estates, aligned to planned maintenance windows and tenant operations.

Main Contractors

Subcontract M&E / low-carbon heat scope delivered to programme, with RAMS, ITPs and snagging discipline expected on tier-one sites.

Commercial Owners

Off-gas commercial and mixed-use buildings, with property-specific heat-loss design, emitter upgrades and MCS certification.

Agriculture / SMEs

Rural off-gas properties and working farm buildings, designed around fabric context and fuel-poverty pathways where applicable.

Why It Matters

Designed Systems, Off-Gas Stock, Documented Delivery

Procurement decisions need evidence, not slogans. Every claim is evidenced per project and flexible to your reporting framework.

Designed, Not Swapped

Room-by-room heat-loss design drives system specification. We do not treat heat pumps as like-for-like boiler replacements.

Off-Gas & Fuel-Poverty Focus

Rural and off-gas Welsh stock is a core delivery area, including Target Energy Pathways and programmes where stock qualifies.

Commissioned & Documented

MCS certification, commissioning records and buyer-format reporting on completion. Performance is design-dependent and property-specific.

Scope

What We Deliver

From portfolio heat-loss surveys to install, commissioning and MCS lodgement, delivered into occupied retrofit environments as a coordinated measure.

Portfolio Heat-Loss Surveys

Room-by-room surveys across single sites or portfolios, informing system design and emitter specification per property.

System Design

Property-specific heat pump sizing, flow temperatures and distribution design based on measured heat loss.

Emitter Upgrades

Radiator and distribution upgrades sized to lower flow temperatures, coordinated with the wider retrofit where required.

Install & Commission

Framework-grade install with RAMS, ITPs, daily reporting, commissioning and handover discipline.

MCS Certification & Warranty

MCS lodgement, manufacturer warranty registration and insurance-backed guarantee where in scope.

Monitoring & Reporting

Performance data and completion reporting back to the buyer in their preferred format, where monitoring is agreed.

Mobilisation & Delivery

Coordination Is The Differentiator

Heat-loss surveys, design, emitter specification, programme, RAMS, site management and subcontract coordination, all run as one programme under framework agreements.

Portfolio Heat-Loss Surveys

Portfolio or single-site room-by-room heat-loss surveys, fabric context and emitter assessment.

Design & Emitter Specification

Property-specific system design, emitter upgrades and coordinated retrofit sequencing.

Programme & RAMS

Programme aligned to the buyer's schedule with full RAMS, ITPs, permits and site induction.

Site Management

Dedicated site management, subcontract coordination and daily reporting under framework agreements.

KPIs & Reporting

Visible Performance, Documented Accountability

Buyers see what's happening on programme, on H&S, on quality, on commissioning and on social value, in formats their boards and panels expect.

Programme Adherence

Weekly programme reporting against the agreed schedule, with early-warning of risk.

Health & Safety

RAMS, ITPs, permits, induction and incident reporting documented and shared.

Snagging & Quality

Snag list management with closure evidence, photo records and sign-off.

Commissioning & Records

Commissioning records, MCS certification, performance data and handover documentation on completion.

Carbon Reporting

Project-level carbon reporting in the buyer's format. Claims evidenced, not generic.

Social Value Reporting

Local jobs, apprenticeships, supply chain and community benefit reported per project.

Compliance

Accreditations & Insurances

The diligence pack, up front. Renewal dates published so your procurement team isn't chasing.

Accreditation / InsuranceStatusCoverRenewal
MCS Certification (Heat Pumps)Active-
TrustMark RegistrationActive-
Public / Product Liability InsuranceActive£5,000,000
Employers' Liability InsuranceActive£10,000,000
Professional IndemnityActive£2,000,000
Insurance-Backed Guarantee ProviderActive-
CHAS / SafeContractor (or equivalent)On request-
ISO 9001 / 14001 / 45001On request-

Social Value

Reported In Your Format, Evidenced Per Project

Social value isn't an afterthought. It's agreed up front against your framework's measures and reported on completion, with the evidence to back it up.

Local Jobs

We hire, train and supply from the local economy on framework projects.

Apprenticeships

Apprentice involvement on installs where the programme allows, supporting the next generation of installers.

Local Supply Chain

Preferential use of regional suppliers, scaffold and access partners.

Community Benefit

Community-facing actions agreed up front with the buyer, reported on completion.

Case Studies

Recent Projects

Selected heat pump retrofit and framework projects with scope, risks managed and outcomes. [Add real projects with before/after photos, scope notes and buyer outcomes.]

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Funded Routes

Eligible Programmes, Confirmed Per Stock

We can quote and deliver eligible funded routes such as ORP, the Warm Homes Programme and the Boiler Upgrade Scheme where stock qualifies. Scheme specifics confirmed per programme.

Unpublished, Pending Compliance Sign-Off

Grant amounts, eligibility criteria and scheme terms are unpublished pending compliance sign-off. Funded-route specifics are confirmed in writing per programme and per property, not quoted generically.

ORP

Optimised Retrofit Programme delivery where stock and programme criteria are met.

Warm Homes Programme

Warm Homes Programme routes for qualifying social and off-gas stock.

Boiler Upgrade Scheme

BUS-eligible installs where property and programme criteria are confirmed.

Our Process

1

Portfolio Heat-Loss Survey

Room-by-room surveys across single sites or portfolios, informing property-specific system design.

2

Design & Proposal

Written proposal with system design, emitter specification and funded-route options where stock qualifies.

3

Install & Commission

Framework-grade install with RAMS, ITPs, daily reporting, commissioning and MCS certification.

4

MCS Lodgement & Reporting

MCS lodgement, handover documentation and completion reporting back to the buyer in their preferred format.

Trust & Track Record

What Procurement, Asset Managers & Main Contractors Say

"CRS ran the heat-loss surveys and emitter upgrades across the portfolio as one programme. Commissioning records and MCS lodgement were handed over without us chasing."
Asset Manager, Housing Association
"Mobilised quickly under our framework on off-gas stock. Heat-loss design was documented per property, not a generic boiler swap."
Project Manager, Main Contractor
"Reporting was tailored to our framework measures. That made the difference when we presented outcomes at panel."
Procurement, Local Authority

FAQ

Procurement & Delivery Questions

Are you framework-ready for council and housing-association procurement?
Yes. We work with councils, housing associations, facilities managers and main contractors under framework agreements, with RAMS, insurances, accreditations and reporting expected at that level. A current capability statement is available on request.
Do you carry out portfolio heat-loss surveys?
Yes. We mobilise room-by-room heat-loss surveys across portfolios, sequence design and emitter specification per property, and run a coordinated programme rather than one-off swaps. Programme adherence, H&S and snagging are reported back to the buyer.
Can you deliver on off-gas and rural stock?
Yes. Off-gas and rural Welsh stock is a core focus. We design systems around property-specific heat loss, emitter upgrades and fabric context, including Target Energy Pathways where applicable.
Do you handle MCS lodgement and buyer-format reporting?
Yes. MCS certification, commissioning records and handover documentation are completed on every install. Reporting is tailored to the buyer's framework, including performance data where monitoring is in scope.
What funded routes are available?
We can quote and deliver eligible funded routes such as ORP, the Warm Homes Programme and the Boiler Upgrade Scheme where stock qualifies. Scheme specifics, eligibility and terms are confirmed per programme in writing, grant amounts are not quoted generically.
Is a capability statement available?
Yes. We provide a current capability statement and accreditation pack on request, with renewal dates for each accreditation and insurance to reduce diligence friction.

Request A Feasibility Assessment

For commercial, social-housing and framework enquiries. Or call 0800 009 2992.

Capability Statement and Accreditation Pack available on request.